The M2216 telephone is designed for the specialized requirements of agents and supervisors in a call center environment. The M2216 ACD can be customized for a variety of call center configurations to enable agents and supervisors to provide callers with a high level of customer service in the most effective way possible.The M2216 ACD has a built in 2 line x 24 character display that provides vital incoming call information required by agents for customized greeting. Dual headset jacks enable supervisors to train and monitor agents' performance while they are online with a caller.M2216 ACD

Features & Specs

• Specifically Designed For Call Centers.
• 16 Programmable Line/Feature Buttons.
• Dual Headset Jacks.
• Built In Display.
• Available in Ash, Black and Gray.