The M2216 telephone is designed for the specialized requirements of agents and supervisors in a call center environment. The M2216 ACD can be customized for a variety of call center configurations to enable agents and supervisors to provide callers with a high level of customer service in the most effective way possible.The M2216 ACD has a built in 2 line x 24 character display that provides vital incoming call information required by agents for customized greeting. Dual headset jacks enable supervisors to train and monitor agents' performance while they are online with a caller.M2216 ACD Features & Specs - Specifically Designed For Call Centers.
- 16 Programmable Line/Feature Buttons.
- Dual Headset Jacks.
- Built In Display.
- Available in Ash, Black and Gray.
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